faq
We take shipping security and plant health incredibly seriously. Every clone is securely packed in specialized, crush-proof, and insulated packaging designed to protect the root plug and keep the plant hydrated during transit. We ship using rapid, discreet courier services to ensure your cuts arrive green, vibrant, fully rooted, and ready to plant immediately.
All of our clones are cut exclusively from pristine, strictly maintained, and virus-tested mother stock. We run a highly sterile facility and routinely test our mothers to guarantee you receive cuts completely free of pests, powdery mildew, and latent viruses (like HLVd). You can introduce our genetics into your grow room with 100% confidence.
We love helping growers diversify their canopies! Our Mix and Match tier allows you to select any combination of qualifying strains on our menu to build your bundle. The discount is automatically calculated and applied right at checkout—no coupon code required.
Once your package arrives, unbox your clones gently and immediately check the root plugs. If the plugs feel slightly dry, give them a light drink of clean, pH-balanced water (do not over-saturate). Place them under low-intensity vegetative lighting (around 150–200 PPFD) in a high-humidity environment for the first 24–48 hours to let them acclimate to your space before transplanting.
Yes, we do. If you are a commercial facility or a craft grower looking to fulfill a large-scale canopy layout beyond our standard retail menu options, please contact our wholesale team directly via our Contact Us page. We offer tiered volume pricing and custom production scheduling to fit your facility's rotation.
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While we maintain an exceptional shipping success rate, live plants can occasionally experience unexpected shipping delays or rough handling. If your clones arrive severely damaged or dead on arrival (DOA), please take clear photos of the plants inside their original packaging within 24 hours of delivery and email them to our support team. We will immediately arrange for replacements or issue a credit.